Microsoft 365 pricing and plans in South Africa

Which Microsoft 365 plan should you choose?

Start with how people work. Someone handling email and shared documents in a browser may be well served by Basic. Someone who relies on installed Excel, Word or Outlook should compare Standard. Premium becomes relevant when you need to manage work devices and control access to company information.

You can assess different roles separately. A receptionist and a finance manager may need different apps, but security policies also matter. Check that every person covered by a security or management feature has the required licence. Business plans are designed for organisations of up to 300 users; ask for a licensing review as you approach that size.

• Basic: business email, shared files and web or mobile Office apps.
• Standard: those everyday services plus installed desktop Office apps.
• Premium: productivity tools with Intune, Entra ID P1, Defender for Business and Defender for Office 365 Plan 1. Configuration and ongoing administration still need an owner.

Compare the billing term as well as the price

The monthly amount in the comparison is for the listed month-to-month offer. The annual amount is the full licence charge for one user for a year, paid upfront. It is not a monthly debit. All amounts are in South African rand and exclude VAT.

Before you pay, your Cloudfusion billing account lets you choose the licence quantity and review the final total. An annual commitment can limit when seats can be reduced or cancelled. Read the order terms before committing, especially if staff numbers may change.

The licence price covers the listed subscription. Domain registration, data migration, setup, training and ongoing managed support are agreed separately where needed. If an existing licence already covers a feature, check it before buying an overlapping add-on.

Already using Microsoft 365?

Tell us before placing a new order. Your existing Microsoft business environment, often called a tenant, holds your users and information. We first check the current subscription, renewal date, administrative access and any reseller relationship. Do not create a second environment or cancel your existing licences simply to change supplier.

An eligible partner-to-partner subscription transfer can keep the existing environment. It depends on the subscription and the current and incoming partners completing the required process. A supplier change and a move of email or files between separate environments are different pieces of work. We confirm which route applies before you commit.

Moving from IMAP, POP or another email provider

Buying licences does not move your old messages or connect your domain. A migration needs a plan for mailboxes, shared addresses, existing devices, domain access and the changeover. POP mail may be stored only on a computer and needs a separate check.

An IMAP mailbox migration moves email; contacts, calendars and tasks need separate handling. Agree what must be retained, what needs to move and how staff will sign in afterwards. Keep the old service available until the agreed checks are complete.

• List users, shared mailboxes and the amount of old email to retain.
• Confirm who controls your domain and existing Microsoft administration.
• Agree file, calendar and contact migration alongside email.
• Plan the changeover, staff instructions and recovery checks before switching.

What happens after you order?

Payment and licence activation are separate steps. We check the order and the Microsoft environment before arranging activation. If an existing subscription, transfer or setup task needs attention, we confirm the next steps with you. Do not assume that paying creates a ready-to-use mailbox immediately.

Agree who will assign licences, configure sign-in protection, install apps and help staff get started. If you choose Premium, also agree device enrolment, security policies and who responds to alerts. The licence makes these tools available; it does not replace that work.

Existing clients can use the Cloudfusion support portal. If you want migration or ongoing support, request it before ordering so the scope, responsibilities and price can be confirmed.